How to Fix Snapchat Loading Screen Stuck on Tap to Load

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After spending all day messaging your crush, they finally send you a private snap. However, you encounter a minor issue: the Tap To Load screen has turned into a blank screen. But don’t worry, you are experiencing a common Snapchat loading screen problem that can be easily solved.

The load screen error occurs when you try to open a snap on your phone with an unending loading icon. Fortunately, there is a solution to this problem, and you’ve come to the right place to fix it.

In this guide, you’ll learn:

  • What causes Snapchat to get stuck on the loading screen error
  • How to fix the Snapchat loading screen error

Why Is Snapchat Stuck On The Loading Screen Error?

If you encounter the Tap To Load error on the app, it is likely caused by a poor Internet connection or a data issue. Battery optimization, slow Snapchat servers, and corrupted cache data are some of the reasons why this error occurs. While fixing Snapchat’s servers is beyond your control, everything else can be resolved by making a few adjustments.

Why Is Snapchat Stuck On The Loading Screen Error?

To check if Snapchat is experiencing server issues, simply visit their support page on Twitter. And if you are able to open Snapchat, you can definitely fix the Tap To Load error. However, if Snapchat is not opening at all, you may be dealing with a different problem.

It is worth noting that the error loading Snapchat issue is just one of the many minor errors that the app faces. So, if you encounter this problem frequently, don’t worry, you are not alone. Many Snapchat users have compiled a list of solutions to common issues like this. If you’re interested, you can click on the provided link to learn more about some of these solutions.

How To Fix Snapchat Loading Screen Error

Snaps have a time limit, which means that if you don’t resolve the issue quickly, you may never see that picture again. It can be frustrating to encounter the Tap To Load error, but fortunately, there are several bug fixes available. Some of these fixes may require you to modify the data on your Snapchat app, but don’t worry, we won’t ask you to do anything too major. At worst, you may have to delete some messages from the app.

Why Is Snapchat Stuck On The Loading Screen Error?

To help you troubleshoot this issue, we have compiled a list of the most common solutions to the unending loading Snapchat screen:

  1. Check your internet connection: Slow internet can often cause the Tap To Load error. Ensure that your Wi-Fi or mobile data is working correctly.
  2. Restart your phone: Sometimes, restarting your phone can help resolve the issue. Press and hold the power button and select “Restart” to try this solution.
  3. Clear Snapchat cache: Clearing the cache on your Snapchat app can help fix the Tap To Load error. To clear the cache, go to “Settings” > “Apps” > “Snapchat” > “Storage” > “Clear Cache.”
  4. Reinstall Snapchat: If all else fails, reinstalling the app can help resolve any issues. Uninstall the app, then download and install it again from the app store.

By trying these solutions, you can resolve the Tap To Load error and continue enjoying your Snapchat experience without any interruptions.

Delete The Snapchat App Cache

Cache data is temporary data that is stored on your device by the Snapchat app. This data is collected whenever you use the app and can include things like images, videos, and other media files. However, sometimes this data can become corrupted, causing a more complicated cache problem. If you experience such a problem, the best solution would be to delete all the cached files on the app.

To delete the Snapchat cache directly from the app, you can follow these steps: First, tap your profile icon and then navigate to your settings. From there, tap the Clear Cache option, which you can find under the section called Account Actions. Android users can also clear cache by going to the Android settings, while iOS users can delete it by going into the app settings.

That being said, it is not always necessary to delete all the cache. You can try clearing conversations first, which will virtually do the same thing as clearing all the cache. Additionally, clearing conversations will allow you to keep other app data, such as your login credentials or preferences, which you might want to keep for future use.

Check Your Internet Connection

Are you experiencing any issues with your internet connection? A poor internet connectivity can cause a network error, preventing you from accessing the web.

If you are using cellular data, we recommend switching to a WiFi connection to see if the issue persists. If the problem persists, it might be due to the data saver option that is turned on. This option helps to minimize the data usage on your phone, but sometimes it can cause issues with the internet connectivity. Turning it off might help fix the issue.

If the internet connectivity issues continue, you need to check your WiFi settings. To access these settings on any mobile device, you need to go to the IP settings section. However, we recommend that you don’t try to make any changes to the WiFi settings if you are not familiar with them, as it might cause more problems.

If you have tried all these steps and still experience poor internet connectivity, you can try restarting your modem. This can help to reset the connection and improve the internet speed.

It is worth noting that a poor Snapchat connection may also be the cause of messages staying on the pending status. This happens when you send a message to your Snapchat friends, and the loading symbol appears without completely loading. In such cases, you should also check your internet connectivity and try the above steps to improve it.

Update Or Re-Install The App

If you encountered an issue with Snapchat not loading, don’t worry, there are a few steps you can take to fix it. The first solution you can try is to uninstall and reinstall the Snapchat app. To do this, go to your mobile settings and delete the app. Then, visit the Apple Store or Google Play Store to download Snapchat again. After installing the app, open it and explore its features for a while. This may be enough to resolve the issue and get the app running smoothly again.

Why Is Snapchat Stuck On The Loading Screen Error?

If the issue persists, there is another option to try. You can update your device’s software by accessing the settings on your iPhone or Android phone. After updating, restart your device. This may help in resolving the issue.

Once your device has restarted, open the Snapchat app and try accessing the snap that was previously unable to load. If you followed these steps, you should no longer experience any issues with Snapchat. These are all the possible solutions that you can try to fix the loading error in Snapchat.

Snapchat Loading Screen Stuck FAQ

How Do I Fix The Tap To Load On Snapchat?

If you find that your Snapchat app is not working properly, there are several troubleshooting steps you can take to try to resolve the issue. One of the first things you may want to try is switching from WiFi to your data plan, or vice versa. Sometimes this can help to refresh the connection and resolve any issues that may be preventing the app from functioning correctly.

If switching your connection doesn't work, the next step is to delete all the data related to the Snapchat app. This can be done by going to your device's settings, selecting the Snapchat app, and then choosing the option to clear all data. This will remove any temporary files or caches that may be causing the app to malfunction.

After clearing the data, try reinstalling the Snapchat application. This can often help to resolve any issues with the app and get it working properly again. If none of these steps work, it's possible that the Snapchat servers may be down. You can check online to see if there are any known issues with the app or contact Snapchat support for further assistance.

What Do You Do When A Snap Doesn’t Load?

If you encounter the Snapchat Tap To Load error, there are a few different steps you can take to resolve the issue. One option is to clear the app cache, which can sometimes become corrupted and cause the error. Another option is to restart your internet connection, as connectivity issues can also lead to this error message. If neither of these options work, you may need to uninstall the app altogether and reinstall it from scratch. This can be done by navigating to the See All Apps option on your Android device and selecting Snapchat from the list. By taking these steps, we hope that you will be able to resolve the Tap To Load error and continue using Snapchat without any further issues.


I am Cris Vo, a technology enthusiast who loves useful tricks and knowledge. I always have the desire to share valuable information with everyone. I hope to receive support from all of you.

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